> ## Documentation Index
> Fetch the complete documentation index at: https://docs.referrush.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ReferRush WhatsApp Template Guide

> This document serves as a comprehensive guide to the 10 core WhatsApp templates used for enabling and managing referral communication through the ReferRush platform. 

# Understanding How to set Offers in ReferRush

### Overview

ReferRush enables brands to turn every customer into a marketer using a referral engine built natively for WhatsApp and D2C growth. This document is designed to help your team configure and implement referral campaigns end-to-end, including:

* How referral offers work for new and existing customers
* Reward types & safety logic
* WhatsApp template guidelines and examples
* Creative best practices for higher CTRs

<Card title="How Referral Offers Work" icon="sparkles" iconType="brands" color="#02ff1b" horizontal>
  Let’s break down a standard referral flow using an example:

  Customer A (Rohan) places an order from your Shopify store. He gets a referral code & \[link] . He shares this code with his friend Customer B (Vikram). Vikram places an order using Rohan’s referral link.

  <Steps>
    <Step title="Offer to Referred Friend (Vikram)" icon="coin" iconType="regular" titleSize="h3">
      * A discount code
      * Customizable rules :
        * Discount type` : Percentage or Fixed`
        * Discount Value `: eg. 15% or ₹200 off`
        * Minimum cart value`: e.g. valid only above ₹999`
    </Step>

    <Step title="Reward to Referrer (Rohan)" icon="coin" iconType="regular" titleSize="h3">
      * UPI payout (cash) or a Shopify gift card
      * Customizable amount based on your campaign
      * Delivered after a “safety period” to avoid fraud
    </Step>
  </Steps>
</Card>